Case Studies

Our clients are leading names across the spectrum of industry, commerce and the public sector.

CMC is able to demonstrate a successful track record with all our clients. Our independence and unique set of capabilities makes us an ideal choice as a long term business partner.

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ERP Evaluation – Decon

CMC provides SAP Project Management, Digital Transformation Strategy and Direction and CIO Mentoring to support the implementation of multiple workstreams at King Living.

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ERP Evaluation – Tilling

CMC provides SAP Project Management, Digital Transformation Strategy and Direction and CIO Mentoring to support the implementation of multiple workstreams at King Living.

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Program Management – King Living

CMC provides SAP Project Management, Digital Transformation Strategy and Direction and CIO Mentoring to support the implementation of multiple workstreams at King Living.

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Organisational Change Management – Glencore

Glencore needed a highly qualified and experienced Change Manager to ensure the success of the SAP implementation.

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ERP & WMS Evaluation – Mwave

CMC facilitated an independent ERP & WMS Solution and Vendor Evaluation for Mwave. CMC then supported Mwave with Program Management and Change Management for the Design Phase.

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Solution Evaluation – Guzman y Gomez

CMC facilitated a 100% independent Evaluation Process to determine the best HRIS, LMS and Payroll Vendor and Solution to meet Guzman y Gomez business requirements moving forward.

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ERP Evaluation – Root Partnerships

CMC facilitated an independent ERP Solution and Vendor Evaluation. CMC then project managed the ERP Implementation and also provided critical support for Data Conversion and PowerBI Reporting.

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ERP & Business Systems Strategy – Waco Kwikform

CMC conducted an ERP Business Systems Strategy to support Waco Kwikform for the next 3 - 5 years.

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CRM Evaluation – ANZIIF

CMC facilitated an independent CRM Evaluation to determine the best CRM Solution and Vendor for ANZIIF moving forward.

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ERP Evaluation – Workarena

CMC facilitated an independent ERP Evaluation to determine the best ERP Solution and ERP Vendor for Workarena.

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Project Management – Paperless Warehousing

Combined Management Consultants conducted an independent WMS and Technology Situation Analysis for Paperless Warehousing.

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ERP & WMS Evaluation – Shriro

CMC facilitated an independent ERP and WMS Evaluation Process to determine the best ERP and WMS Solution and Vendor for Shriro.

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Project Management – Sara Lee

Sara Lee required a highly qualified and experienced client-sided Project Manager to ensure the success of the MS D365 Finance & Operations implementation

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ERP & WMS Evaluation – Plastral

CMC facilitated a 100% independent Evaluation Process to determine the best ERP, WMS and CRM Vendor and Solution to meet Plastral‘s business requirements moving forward.

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World Animal Protection

World Animal Protection had a number of technology challenges and needed the assistance of an independent and experienced IT consulting organisation to determine the most suitable business systems and technology solutions to support the organisation moving forward.

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CRM Vendor Evaluation – Uniting Church Synod NSW & ACT

CMC facilitated an independent CRM Vendor Evaluation to determine the best CRM partner for Uniting Church Synod NSW & ACT.

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ERP Evaluation – Brisbane Markets

CMC facilitated an independent ERP Evaluation Process to determine the best ERP Solution and Vendor for Brisbane Markets.

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ERP & WMS Evaluation – Platinum Cables

CMC facilitated an independent ERP & WMS Evaluation Process to determine the best Solution and Vendor to support Platinum Cables for the next 5 - 10 years.

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ERP & HCM Evaluation – Stoddart

CMC facilitated an independent ERP, HCM and Payroll Evaluation to determine the most suitable solution to support Stoddart moving forward.

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Warehouse Strategy – Bradnam’s

Following the successful implementation of JD Edwards EnterpriseOne ERP, Bradnam’s engaged CMC to assist with the Warehouse Strategy including Project Management, Planning and Design Review of the new Distribution Centre.

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IT Strategy – King Living

CMC conducted an independent IT Strategic Review for King Living. The recommendations of the review were implemented as workstreams for Manufacturing, Finance, Retail and eCommerce.

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Project Management – Bisalloy Steel

CMC provided client-sided independent project management for the implementation of Bisalloy Steels' SAP B1 ERP solution.

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Change Management – Glencore

CMC provided an experienced Organisational Change Manager to support Glencore with their Ellipse Upgrade Project.

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IT & ERP Strategy – Bisalloy Steel

CMC developed a Strategic Information Systems Plan for the business to support the IT Strategy for the next 2 - 4 years. Following this, CMC project managed the implementation of a new manufacturing ERP.

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Vendor Evaluation – APC

CMC facilitated a 100% independent and pragmatic Vendor Evaluation for Website Development on behalf of the Australian Press Council. A Design Brief was prepared to support the vendor assessment process.

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Software Evaluation – Australian Wool

CMC was engaged to facilitate an independent, pragmatic and auditable Evaluation Process to determine the best vendor and solution to meet AWI’s diverse Data Management and Reporting requirements.

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ERP Evaluation – Kalyx

CMC facilitated an independent ERP Evaluation to determine the best ERP Solution and Vendor for Finance, HR and Payroll for Kalyx. Kalyx was also looking to streamline their business processes and drive efficiencies to support the organisation moving forward.

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ERP Evaluation – Sunshades Eyewear

Sunshades Eyewear was looking to assess the feasibility of either upgrading their existing ERP System or implementing a new ERP Business System to support ongoing growth in the business.

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Software Evaluation – SMCNSW

CMC conducted an independent Software Evaluation to determine the best solution for the business moving forward. CMC’s Evaluation Methodology was used to guide the process.

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WMS Evaluation – Grays

CMC and Darroch Consulting conducted a Strategic Review of the warehouse layout and operations for Grays. CMC also facilitated an Evaluation and Selection for a new WMS and defined a Common Operating Model (COM) for the business.

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eCommerce Strategy – PVHBA

CMC provided consulting and project management to support PVHBA with developing and implementing an eCommerce strategy to support future business growth.

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Vendor Evaluation – Advanced Precast

CMC's facilitated an independent evaluation of Infrastructure Managed Service Vendors and continues to provide CIO Services on a part time basis.

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CIO Services – Grocery Corporation

CMC provided CIO Services, ERP and Business Systems Strategy and Advice to Grocery Corporation.

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Software Evaluation – QLD Airports

Independent software evaluation to determine the best Asset Management, Project Management & Contract Management solution for QLD Airports.

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ERP Project – Bradnams

Bradnam’s Windows and Doors is one of the largest manufacturers of windows and doors in Australia. Bradnams engaged CMC as the strategic ERP consulting partner to assist in the implementation of JD Edwards across the business in South East Queensland.

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eCommerce Evaluation – PVHBA

CMC’s independent Evaluation Methodology was utilised to conduct the eCommerce Evaluation which included the Request for Proposal, Vendor Presentations, Due Diligence and Reference Checking. The preferred Vendor then proceeded to implementation.

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Asset Management – Sydney Trains

The EAM Program was a complex initiative with the key objective being to transform the way in which Sydney Trains operates its asset management function, a core business capability. CMC provided critical lead roles to ensure the EAM Program's success.

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ERP Evaluation – STIX

CMC was engaged to facilitate an independent ERP Evaluation Process to determine the best solution for STIX moving forward. CMC’s Evaluation Methodology was used to guide the process.

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CRM Evaluation – LGNSW

The requirement to implement a new fully integrated CRM system had arisen from a need to better manage and control the current business processes, drive efficiencies and provide the LGNSW with the foundation it requires to continue to offer value added services to its customers over the coming years.

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IT Strategy – ALSPEC

CMC developed a Strategic Information Systems Plan for the business to support the IT Strategy for the next 3 – 5 years.

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IT Strategy – MBA Insurance Services

CMC developed an IT Strategic Roadmap of critical path initiatives and identified the gaps that existed in the alignment of the business strategy with current IT direction and Information Systems platform.

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ERP Evaluation – Cenversa

The business was looking to replace their current distribution and warehouse management system (Berger) with a fully integrated ERP / WMS System to support ongoing growth, reduce manual processes and duplication of data entry and improve efficiencies in the areas of inventory, stock control, traceability and “real time” reporting.

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HSE Evaluation – Built

The business was looking to implement a fully integrated “end to end” Construction Management Platform that satisfied most of the business requirements. The first step in this process was to address the Health, Safety and Environment (HSE) aspects with an underlying principle to ensure there was “one source of the truth” with common processes and systems across the business.

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CIO Services – Advanced Precast

Advanced Precast had decided to implement Epicor ERP to better support the growth of the business. They recognised that the existing systems were no longer supporting the company and were limited in terms of flexibility and functionality. There was also recognition by the management team that the organisation needed to move to a single operating model.

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EAM Project – John Holland

CMC provided a wide range of consulting services to John Holland including EAM Strategy, Project Management, Testing, Data Conversion and Change Management to support the EAM Program across the organisation.

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CRM Evaluation – Variety Children’s Charity

Variety Children's Charity was revising their Stakeholder Management Strategy and required methodology and consulting support to effectively evaluate a new CRM Solution and Vendor for the organisation.

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ERP Evaluation – ALSPEC

ALSPEC is a major designer and distributor of aluminium systems to the architectural, industrial and home improvement markets. ALSPEC needed to find an integrated solution to replace their ageing legacy systems. CMC project managed the Evaluation and Selection process and then provided project management and business process change support for the implementation of the new ERP and WMS.

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Project Management – Pacific National

CMC project managed the upgrade of Pacific National’s PeopleSoft HCM and Global Payroll systems. This was a complex and difficult project as the software had been modified significantly and was integrated to an award interpreter

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ERP Strategy – Real Pet Food

CMC was engaged to provide independent ERP advice and guidance to evaluate, assess and determine best way forward for the business in terms of their Business Systems Strategy.

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ERP Evaluation – Tyremax

Tyremax was looking to implement a fully integrated ERP Business System to support ongoing growth and to reduce manual processes and improve efficencies across the areas of manufacturing, stock control and traceability.

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IT Support Strategy – AISNSW

CMC was engaged to define an appropriate IT staffing model to better support the organisation. An IT Support Strategy was developed and presented to the Executive Team. Key recommendations were accepted and a number of projects were scoped, assessed and proceeded to implementation. Benefits included a streamlined IT support structure, optimised vendor relationships and greater visibility, reporting and governance of the organisation’s IT related projects.

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ERP Project Management – Sandvik Conveyor Components

Sandvik is one of the world’s leading providers of equipment and solutions for mineral exploration, surface and underground mining, bulk materials handling and environmental restoration. Sandvik engaged CMC to project manage the transfer of the Newcastle Production Unit businesses onto a new ERP Manufacturing platform.

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ERP Evaluation – Ultraceuticals

CMC was engaged to conduct a evaluation and selection process for a new integrated ERP Business System to support ongoing growth, better manage and control the current business processes, drive efficiencies and provide the business with the foundation it required to continue to expand over the coming years.

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Project Management – Real Pet Food Company

CMC provided a Project Manager to oversee the successful implementation of QAD to the various business units across NSW, QLD, WA and TAS.

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CIO Services – Australian Press Council

APC were using multiple IT systems to capture and classify complaints and went to the market to find a new Complaints Management System. CMC conducted an independent review of the evaluation and selection process, the proposal (including costs) and the Software Licence Agreement from Resolve - the preferred solution vendor.

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IT & Finance Strategy – CIMIC Group

CMC’s consultants provided professional advice on contracting, strategy, harmonisation of multiple cross business and border ICT service agreements, establishment of master service level agreements, implementation of general ledger cost centre framework to provide for centralising IT&C group spend, financial modelling and business case development.

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Warehouse Project Management – Staples

CMC provided client sided project management for the rollout of the Manhattan Warehouse Management Solution (WMS) across major warehouses and SAP WMS across smaller sites in NSW, VIC, WA and QLD. This was required as a precursor to the implementation of SAP.

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ERP Strategy & Project Management – CS Energy

CS Energy is an energy provider owned by the QLD government. CMC provided an independent assessment of the SAP business processes and the systems that support them in an effort to streamline operations, provide better visibility of key information and to reduce costs. CMC also conducted a Strategic Procurement Review and the recommendations were implemented.

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ERP Project Management – Sandvik Mining

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ERP Project Management – Sims Metal

CMC project managed the initial implementation of a new Logistics System over a 12 month timeframe to replace the current system, implement interfaces between the global system and the ERP system (MS Dynamics AX) , migrate the export accounting system and implement a new costing module to replace the manual export financial accounting process.

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ERP Evaluation – Sapphire Group

Sapphire Group was looking to implement a fully integrated ERP Business System to support ongoing growth and to reduce manual processes and improve efficencies across the areas of manufacturing, stock control and traceability.

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Project Management – Optus

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Project Management – Indue

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ERP Evaluation – King Living

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ERP Evaluation – GHS Solutions

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Business Systems Review – Fantastic

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Project Management – AICD

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IT Vendor Evaluation – AISNSW

CMC’s Evaluation and Selection Methodology was used to assess suitable IT Vendors who could provide service offerings and expertise, enabling the AISNSW to provide contact details to schools requiring such services.

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ERP Strategy & Project Management – Fantastic

CMC was engaged as an independent advisor on Fantastic’s Logistics and IT Steering Committee. CMC worked with the client to deliver the ERP Strategy and Strategic Information Systems Plan (SISP). This was followed by the implementation of a portfolio of mission critical projects including Enterprise Resource Planning, Warehouse Management and Retail / POS Systems.

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Project Management – AAMI

CMC project managed the implementation of the Protagona Marketing Automation solution. Activities included preparing a Project Charter, QA of the proposed data model, QA of requirements analysis and coordination of the teams necessary to ensure a successful implementation.

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Business Process – AAPT Billing System

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Business Process Analysis – AAPT

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Change Management – AAPT

AAPT was in the process of developing a new brand strategy, ambition and set of principles for the organisation. CMC led a program of work to build a high performing Customer Services team.

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Test Management – Dimension Data

CMC worked with Acumen to develop the Test Strategy and Plans as well as to establish the test management foundation and template standards. CMC provided ongoing support, QA and guidance to Acumen’s Test Manager throughout this challenging project.

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Project Management – Agfa – Gevaert

CMC project managed the implementation of the Radiography Information Systems 10 hospitals for WA Health. The project risk and issue registers were consolidated, business stakeholders engaged on the project and the rollout to the hospitals was executed in accordance with Agfa-Gevaert’s strategy.

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ERP Evaluation – A.H. Beard

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ERP Evaluation – Albert Johnson

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IT Strategy – Apparel Group

CMC was engaged to conduct an independent IT Assessment to determine the most effective IT structure and the roles and resources that needed to be in place to effectively support the business moving forward. A Report was produced which included key findings and a detailed action plan.

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IT Strategic Reviews – AISNSW Schools

CMC formed a consulting partnership with the AISNSW in early 2014 to conduct independent Strategic Planning and IT Reviews for their member schools as part of the program. Each of these IT Reviews provides a report that identifies key initiatives, industry benchmarks make recommendations in terms of “Actionable Advice” on how measurable improvements can be made.

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IT Services Evaluation – AISNSW

CMC had completed an IT Support Strategy project for the AISNSW. One of the key recommendations was that the organisation would benefit by outsourcing non value adding IT activities. CMC’s Evaluation and Selection Method was used to assess Vendors who could provide a Hosting solution and a Business Case was prepared for the Board.

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Software Evaluation – AISNSW

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HR & Payroll Project – ABC

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SAP Upgrade Project – ABC

CMC was engaged by the ABC to assist in formulating a strategy for the upgrade of SAP across the enterprise. This included an evaluation of the various service providers, licensing options, coordination of resources and preparation of the Business Case.

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IT Review – Australian Computer Society

CMC conducted a Business Analysis and Technical Review of the back office systems to determine whether the infrastructure was suitable to support the organisation and the business user’s requirements in the future. A Recommendations Report was prepared and accepted.

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ERP Evaluation – Australian Wool Innovation

Australian Wool Innovation needed to replace their existing systems with a new integrated ERP that was capable of supporting all areas of the business moving forward. CMC conducted an independent Software Evaluation and Selection process and then provided client sided ERP and Business Systems Strategy and Project Management Support for the Implementation of SAP through the Design, Build and Implement stages.

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HCM Evaluation – Australian Wool Innovation

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Software Evaluation – Blackmores

CMC project managed the Evaluation and Selection of a new Sales Force Automation and Customer Relationship Management Solution for Blackmores’ team of 80 mobile sales staff. The project involved integration to the existing ERP system so managing the encumbent Vendor was critical to the success of the project.

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Warehouse Strategy Review – Blackmores

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Project Management – Blackmores

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IT Strategy – Bush’s Group

CMC was commissioned to prepare a Strategic Information Systems Plan (SISP). The SISP determined that there was a requirement for Bush’s to invest in and maintain IT infrastructure and improve employee skill levels for current and new technologies. A number of recommendations were made and a Portfolio of Projects were identified to deliver better information systems across all aspects of the business.

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Project Management – Caltex

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IT Strategy – Vittoria Food & Beverage

CMC developed a Strategic Information Systems Plan (SISP) for the business that could be used as a business systems road map for the next 3 to 5 years. Projects to address the Service Desk, WAN Upgrade, Warehouse Management, Manufacturing and Forecasting were all scoped and initiated.

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ERP & WMS Strategy – Vittoria Food & Beverage

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IT Strategy and Review – Cerebos

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Project Management – Cerner

Cerner was identified as the preferred supplier for the PAS implementation throughout NSW Health. CMC project managed Cerner’s team to deliver the IPS for Hunter Health – initial pilot. Handover of knowledge gained through the assignment was transferred back to Cerner’s in-house staff for further project management and delivery activities.

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Change Management – Cochlear

CMC defined the Change Management Strategy on behalf of Oracle for the implementation of the Order to Cash and Service Delivery modules for Cochlear. CMC then facilitated the delivery of this strategy and supported the business through readiness assessment stages.

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ERP Evaluation – Condesa

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Data Governance Strategy – Staples

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Project Management – CSIRO

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Project Management – Dairy Farmers

Dairy Farmers required a substantial number of system and infrastructure changes to support the deregulation of the milk industry in NSW and QLD. CMC provided Program Management, Testing and Training for a number of critical projects being implemented by IBM GSA across the Supply Chain.

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ERP Evaluation – David Brown

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Project Management – Deloitte Consulting

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Business Process Review – De’Longhi

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ERP Strategy – Downer EDI Mining

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EDS and A.T. Kearney – Project Management

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IT Strategy – Ferrier Hodgson

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ERP Strategy & Project Management – G. James

G. James had acquired the Oracle’s E-Business suite to replace legacy ERP systems across the business. CMC developed the Program Charter for a portfolio of projects, set up the PMO and project managed the implementation of Oracle E-Business across the Supply Chain side of the organisation.

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ERP Strategy & Project Management – Gazal

CMC was engaged to develop an ERP and Business Systems Strategy for Gazal. Significant productivity gains were forecast based on devising a Common Operating Model (COM) and moving some business units into a Shared Services model. CMC then facilitated the Evaluation, Selection and Implementation of a new ERP solution to support the business.

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Retail System Project Management – Gazal

Gazal had decided to implement Epicor for Retail for their merchandising, sales and allocation to their retail stores. CMC conducted project health check on the structure, deliverables, resources, costs and feasibility of the project and then project managed the implementation of the solution.

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WMS Evaluation & Project Management – Gazal

CMC was engaged by Gazal to assist with a number of initiatives to streamline and improve supply chain processes in order to reduce costs across the business. CMC defined the Common Operating Model (COM), project manage activities including the physical relocation and redesign of the warehouses and conducted an Evaluation of an Advanced Warehouse Management System for the company.

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ERP & IT Strategy – Hills Limited

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ERP Evaluation – Horticulture Australia

Horticulture Australia engaged CMC to undertake an independent Vendor and Software Evaluation and Selection for a new Finance, ERP and Grant Management System (GMS). The business had a number of bespoke legacy applications that no longer met the needs of the business from a risk management, functional and reporting perspective.

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Test Management – Test Hutchison Telecoms

CMC’s Test Methodology process and template documents were utilised to define and review existing processes and methods as well as to assist in defining improved work flows from requirement definition through to implementation.

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Project Management – IBM GSA

CMC provided high level Project Directors and Project Management resources to supplement IBM GSA's internal consulting teams on a number of projects. IBM GSA required personnel who have sufficient methodology and business background to ensure successful project delivery.

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Project Management – ING Administration

ING and ANZ were implementing a number of gateways between various legacy systems. There was a substantial team of in-house development and testing staff already in place but they were running behind schedule. A CMC Project Manager was engaged to manage the budget, control the scope, influence stakeholders and bring the project back on track.

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Change Management – iNova Pharmaceuticals

CMC developed a Change Management and Training Strategy when iNova merged with Valeant Pharmaceuticals. CMC worked collaboratively with iNova Senior Leadership teams and Deloitte Consulting in Singapore to ensure that current and new employees were well prepared to work with the new Asia Pac regional operating structure, business processes and systems.

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Business Systems Review – John Holland Rail CRN

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Asset Management Evaluation – John Holland Rail

CMC was engaged to facilitate and project manage the Evaluation and Selection of a Linear Asset Management System. The organisation decided to implement the IBM Maximo Suite. CMC continued to support John Holland Rail with an ERP and Business Systems Strategy and Project Management for the Asset Management Implementation through the Design and Build and Implementation Stages.

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Asset Management Implementation – John Holland Rail

John Holland Rail engaged CMC to project manage the implementation of RAMSYS Linear Asset Management System.

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Project Management – John Holland Rail

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Warehouse Review – Keech Australia

CMC prepared a detailed 5 Year Plan with a number of alternative options and costings, cognisant of the new equipment planned and of the timescale. This included business process analysis and assessment of the site’s production metrics flow and cycle volumes for each production zone.

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ERP Evaluation – Lynch Group

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ERP & Warehouse Consulting – Manassen Foods

CMC was engaged to establish the initial Project Framework and Project Plan for an Advanced ERP / WMS Implementation. CMC’s Logistics and Warehousing Consultant and Business Process Modeller worked with the business to transform the existing warehouses to a more effective model.

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Project Management – Meat and Livestock Australia

CMC project managed the implementation of SAP A1 for Meat and Livestock Australia (MLA). This included Financials, CRM and Project Systems. CMC also provided Change Management and Financial Consulting services to define the business process flows and conduct training in readiness for the SAP cutover.

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Test Management – Mission Australia

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CRM Review – NRMA

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Test Management – EPA Phase 1

CMC’s Test Methodology process and template documents were used to conduct a thorough test process to be executed on the Air Quality Monitoring System at the EPA. A significant number of issues were identified and resolved. The system was stabilised and migrated to a production state.

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Tender Management – EPA Phase 2

CMC confirmed and documented the detailed requirements. A number of development organisations were canvassed for broad estimates of costs and solutions from Australia and the US were reviewed.

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ERP Evaluation – Oasis Horticulture

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Warehouse Process Analysis – Officeworks

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Supply Chain Strategy – Officeworks

CMC was engaged as the Supply Chain strategic consulting partner. A team of senior consultants and business analysts were formed to develop and deliver a staged solution for the business. CMC did a review of all site locations across the organisation’s Supply Chain network which included inbound logistics processes and providers and distribution network and transport providers.

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Project Management – OPSM

CMC project managed the upgrade of Back Office Servers at over 300 OPSM stores throughout Australia and NZ. This involved liaising and agreeing technical specifications and liaison with external service providers and internal OPSM IT support teams.

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Business Systems Strategy – Optus Consulting

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Project Management – Optus Satellite

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Program Management – Optus Satellite

CMC provided an Executive Program Manager to Optus for the launch of the C1 Satellite. Optus required an experienced resource familiar with Satellite Project Concepts to manage the team that was delivering the services to Foxtel. Due to the highly technical nature of the project, a diverse range of expertise was required to deliver the solution.

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ERP Evaluation – Pace Farm

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Change Management – Pernod Ricard

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ERP Evaluation – Plastral

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ERP Process Analysis – Poulos Bros

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ERP Evaluation – Roland Corporation

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ERP Evaluation – Sandvik Fire Suppression Systems

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ERP Strategy – Sandvik Mining and Construction

Sandvik had commenced the rollout of an ERP Global Template for Finance, Sales, Distribution, Service and Manufacturing in Australia. The cutover to the new system was less than optimal in a number of areas including data integrity, user training, reporting and system performance. CMC provided a Program Manager to oversee the commencement and ongoing management of the 45 individual projects.

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Business Process Change Management – Sims Metal

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ERP Evaluation – Stylecraft

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Project Management – Suncorp / GIO

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Program Management – Suncorp / GIO

Suncorp / GIO required experienced Project Managers, Strategic Consultants and Change Leadership Practitioners for a number of assignments to ensure that project delivery effectiveness was maximised. CMC provided senior consultants for many large scale projects over a number of years.

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SAP Project Management – Techtronic Industries

Techtronic Industries (TTI) relocated to new warehouse facilities and implemented SAP to replace an ageing legacy system. CMC project managed the vendor and client resources to implement the relocation of the products and consolidation of stock in the new warehouse and provide training on the new system.

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Project Management – Techtronic Industries

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ERP Project Management – Telstra Directory Services

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WMS Project Management – Telstra Material Management

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