Condesa is a Retail Commodity Trading organisation that is in the process of setting up a new business model in Australia.

Business Challenge

The parent company Ecom has been using Microsoft Dynamics NAV – Version 4 for many years, however, Condesa required additional functionality to cater for retail trading and were looking to investigate options which would better support their business.


Condesa engaged CMC to assist with facilitating an independent Evaluation and Selection Process to identify Vendors who were capable of implementing a solution which addressed their required functional gaps and that provided improved efficiencies and processes to the company. Core requirements for Retail Commodity Trading included Finance, ERP, Contracts Management, Commodity Trading, Sample Management (Cupping), Inventory Management and CRM.

CMC’s Evaluation and Selection Methodology was used to pre-qualify the potential vendors, document the business requirements (using Business Scenarios) and prepare a Pre-Qualification Report for Condesa and the parent company Ecom to consider.

CMC also documented the key gaps in the current Microsoft Dynamics NAV and CMS system in conjunction with Condesa. This work included the preparation of high level specifications for the gaps to enable the Ecom development team to assess required costs, effort and timelines to deliver solutions based on the existing system.