ERP Evaluation Background
Sandvik Fire Suppression Systems (Sandvik FSS), a wholly owned subsidiary of Sandvik Mining and Construction Australia, assembles proprietary pre-engineered equipment and distributes it to regional branches across Australia. These branches either sell the equipment as parts or fit it to customers’ machines. Field service technicians also carry out installation and ongoing service work. The organisation also exports to international distributors.
Business Challenge
Sandvik FSS set ambitious growth targets but found its existing ERP system unable to support its evolving needs. The organisation decided to replace the system. The new ERP needed to cover Administration, HR, Finance, and key operational areas such as Purchasing, Inventory Management, Warehousing, Assembly, Sales, and Field Service.
Results
CMC led a lean ERP Evaluation Process using its proven methodology and standard templates to accelerate decision-making.
The project aimed to:
- Identify and select a qualified ERP Vendor offering the best solution and highest level of support, cost-effectively and efficiently.
- Choose a stable, organised, low-cost, and forward-thinking vendor willing to build a long-term partnership with Sandvik FSS, with a strong focus on cost-saving process improvements.
- Ensure the selected vendor could deploy and support the solution from Adelaide.
- Partner with a Vendor capable of meeting current project demands and scaling with future growth.
- Evaluate Vendor hosting options to enable deployment on a fully managed platform.
- Sandvik FSS selected Tectura as the Vendor and the Microsoft Dynamics NAV ELC as the solution.
