Downer ERP Background

Downer EDI Mining, a part of the Downer Group has grown into the leading provider of services across the infrastructure, mining, and engineering sectors.

Business Challenge

Downer EDI Mining relied on JD Edwards World software as its core Enterprise Resource Planning (ERP) system. However, the system no longer supported the company’s current or future business needs. Senior management recognised the need to upgrade to the latest JD Edwards EnterpriseOne ERP system to drive continued growth and enhance operational efficiency across the organisation.

Results

Downer engaged CMC to review the Business Case for the JD Edwards EnterpriseOne upgrade. CMC’s Strategic Consultant provided feedback, which the Executive Team approved.

Following this, Downer asked CMC to Project Manage Phase 1 of the project and support its methodology. This phase included preparing a Request for Proposal (RFP) to evaluate potential JD Edwards Implementation Partners.

CMC also delivered Change Management Consulting, outlining the activities required to build a Change Management Strategy and defining the steps for initiating executive-level communications.

As a result, the organisation gained:

  • A clear vision and direction for the JD Edwards Upgrade Project.

  • Improved management and structure for transferring Change Management knowledge.

  • Identification of key Change Management issues and recommended strategies to address them.

“

We engaged a number of resources from CMC to assist with our ERP implementation project. CMC’s Project Manager, Change Manager and Financial Consultant were highly competent in their fields of expertise and delivered the value we were looking for

Ole Elsaesser - Chief Financial OfficerDowner EDI Mining