John Holland was awarded the contract to take over the operations and maintenance of the NSW Country Regional Network (CRN) on behalf of Country Rail Infrastructure Authority (CRIA). John Holland had finished implementing Maximo Enterprise Asset Management Solution for CRN and was now experiencing significant growth in the Transport Services and Energy & Resources business sectors.

Business Challenge

John Holland required a solution to support the Enterprise Asset Management requirements across the existing asset intensive industries and regional plant depots.

The multi-stream business transformation EAM program was designed to standardise asset management practices, manage and control asset utilisation, ensuring availability and safety compliance as well as improved processes and asset performance reporting across John Holland’s asset intensive businesses and enable consolidation of asset maintenance operations.

EAM Project Results

CMC developed the framework and established the executive engagement process, governance structure and forums to facilitate the implementation of enterprise wide processes and technology.

The EAM Program delivered standardised project implementation methodology, data conversion tools, training and education programs, change management processes and documentation of operational processes related to plant management through a Common Operating Model for asset management.

The COM lowered overall implementation and support costs and enabled:

  • Implementation of corporate standards for the management of fleet and plant assets and inventory across John Holland.
  • Scalable, configurable platform for future operational and maintenance opportunities in Transport Services and Energy & Resources.
  • Reusable configuration that was applied with minimal change across multiple business divisions.
  • The establishment of plant and finance officer’s groups across all locations to enable COM and ongoing collaboration.
  • Standardised training and documentation to enable portability of skills across businesses.
  • Standardised definitions, standards and processes for managing and maintaining plant assets.
  • Standardised financial, safety and environmental risk management processes for plant assets.

The project was successfully project managed through the Design, Build and Implementation Phases.

Peter Goes is the best expert in this field. World Class! He knows his stuff. If you looking to evaluate or implement an Asset Management or ERP solution for your organisation, then I highly recommend CMC

Rodney Durrant - Regional Commercial ManagerJohn Holland Group