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Software & Vendor Evaluation

Independent Software Evaluation for Enterprise Resource Planning (ERP), Warehouse Management System (WMS), Enterprise Asset Management (EAM) and Customer Relationship Management (CRM) and Human Capital Management (HCM) has delivered great benefits over the last 4 decades.

Evaluating and selecting the right software and vendor can be a challenge. Organisations need to be able to clearly define their key business requirements, identify potential vendors, organise demonstrations and separate truth from hype.

Choosing the wrong software or vendor can be costly.

Independent Software Evaluation Methodology

CMC has developed an effective 100% independent Software Evaluation Methodology which puts pragmatic guidelines around the decision-making process to assist in determining the optimal and least risk solution for our clients. This carefully templated process has been widely appreciated and endorsed by our clients.

CMC’s expert consultants will work with you to define your key requirements using business scenarios, identify a short list of qualified vendors, facilitate demonstrations and interaction with the vendors, conduct due diligence and plan for the implementation. Furthermore, because CMC does not sell software or “partner” with any vendors, our consultants have the independence and objectivity necessary to give unbiased advice.

We believe that our expertise, applied through a mentoring approach, together with our client’s in-house resource team results in the reduction of risks surrounding these evaluation projects. A strong focus on minimal disruption to “business as usual” processes is a key objective of every CMC engagement.

CMC also helps our clients to effectively engage with vendors throughout the Independent Software Evaluation process. We have an excellent reputation and have demonstrated a collaborative and results oriented approach. Our independence and experience in this area ensures that our clients are in a better position to evaluate and select the “right” business and technology solution and vendor for their needs both now and in the future.

CMC’s Software Evaluation Methodology includes:

  • Executive Engagement
  • Project Definition, Planning and Scoping
  • Pre-Qualification of Vendors and Solutions
  • Business Process Analysis and Requirements Documentation
  • Facilitation and Documentation of Key Business Scenarios
  • Preparation of Request for Proposal Documentation (RFP)
  • Assessment of Vendor RFP Responses
  • Facilitation, Scoring and Ranking of Vendor Presentations
  • Business Case and Business Benefits Realisation
  • Due Diligence and Reference Site Visits
  • Vendor Selection and Board Reports
  • Commercial and Contract Negotiations


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We have all been very pleased with the progress and quality of the engagement. CMC’s experience knowledge involvement. The CMC team added immense value and all the deliverables were of the highest quality.

Geoff Greenberg - Chief Financial OfficerMwave