Organisational Change Management for ERP & Systems Implementations
New systems only deliver benefits when people adopt them. CMC’s change management specialists plan and lead the people side of ERP, CRM, HR, payroll and WMS projects: stakeholder engagement, communications, training, role changes and readiness for go-live.
Change management clients include Cochlear, iNova Pharmaceuticals, Glencore, John Holland Rail, Shriro and PVH Brands Australia (formerly Gazal). CMC also prepared the Organisational Change Management Plan for Detmold Group’s global ERP program.
How CMC helps
- Change management strategy and plans
- Stakeholder analysis and engagement
- Communications planning
- Future organisation structure, roles and responsibilities
- Training needs analysis and training coordination
- Business readiness and go-live support
- Process ownership and metrics after go-live
Frequently asked questions
Why do ERP projects need change management?
Most ERP problems are caused by people and process issues, not software. Change management prepares staff for new roles, processes and systems so the benefits are realised.
When should change management start?
At the beginning of the project, ideally during scoping and design, not just before go-live.
Does CMC provide training?
Yes. CMC plans and coordinates training as part of the change management program and supports staff through go-live.
