Background
Hills was investing in innovation and expansion through strategic and complementary acquisitions. To leverage their knowledge, resources, and experience Hills would need a Common Operating Model for Sales and Distribution. Hills created the iconic “Hills Hoist” brand and now focused on delivering technology, security, and communication solutions. Their trusted environments include homes, hospitals, aged care, education, enterprise, and government sectors.
Business Challenge
Hills ran several business entities using different system platforms. The project aimed to unify all lines of business under one consistent Sales and Distribution process model.
Results
Hills engaged CMC to develop an ERP Strategy. The work included the definition, design, and implementation of a new Common Operating Model (COM).
The program delivered the following benefits:
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Unified all entities under a shared vision, goals, and benefits.
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Simplified and streamlined core business processes.
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Improved financial visibility and revealed cost-saving opportunities.
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Enabled better process efficiency.
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Established consistent performance management with aligned KPIs.
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Strengthened control and reporting.
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Introduced a Shared Services Model.
