Background

Banlaw and R&R Murphy merged and needed a new fully integrated ERP, WMS, and CRM to replace their legacy systems. They aimed to achieve a Common Operating Model encompassing both Australian and US operations as the key project goal.

Business Challenge

The merged company needed to replace Banlaw and R&R Murphy’s legacy systems with a modern, efficient, and fully integrated ERP. This new system had to cater to both businesses’ needs while supporting operational differences with minimal customization.

The selected ERP system needed to provide improved business process support and better productivity through advanced tools like MRP and Production Scheduling.

ERP & WMS Evaluation Results

Banlaw and R&R Murphy engaged CMC to facilitate an independent and auditable ERP & WMS Evaluation, providing clear decision points throughout the process.

CMC conducted workshops with Business Process Owners to define business requirements using CMC’s Business Scenario Methodology.

The team conducted an RFP process, culminating in vendor presentations from 3 shortlisted vendors, each representing different ERP solutions.

After extensive due diligence and further capability presentations, the company selected NetSuite. They then commenced Detailed Scoping and Design with the successful vendor.

The organization anticipates that a Common Operating Model (COM) will deliver the following benefits:

  • Increased business efficiency, productivity, and improved processes through a unified approach where possible.
  • Common financial reporting.
  • Reduced data entry, double handling, and duplication of effort.
  • Better access to accurate and timely information, financial transparency, and reliable reporting across the organization.
  • A robust and flexible solution supporting strategic and executive decision making.
  • Reduced reliance on spreadsheets and labour-intensive report preparation.
  • Streamlined current manual and paper-based processes.
  • Improved workflow and process automation for the business.
  • Ease of use and flexibility for supporting dashboards and KPIs.

”CMC’s ERP Evaluation process is excellent. I don’t know how we would have made a correct decision about the right ERP for our business without following it. CMC has navigated us through unchartered waters and I’m sure we’ll get a good result. The guidance from CMC was spot on

Bill Clifton - Managing DirectorBanlaw