ERP Evaluation Background
Workarena is an innovative and competitive provider of commercial furniture in Australia, offers a range of related services including CAD drawing, product specification, delivery, installation, reconfiguration, relocation, asset management, and project management.
Business Challenge
Workarena sought to implement a new fully integrated ERP system to support ongoing growth, reduce manual processes, and improve efficiencies across all business areas.
The company required seamless integration with their well-embedded Salesforce CRM.
Key objectives for the new system included:
- Providing a single source of truth and master data set for the business.
- Automating processes to enable growth without additional staffing.
- Simplifying work processes to reduce manual effort and task completion time.
- Enhancing back-end supply chain management.
- Improving information flow and access to accurate data and financial reporting.
- Increasing efficiency through consolidated shipments.
- Streamlining processes with workflow and alerts.
- Enabling product portfolio rationalization.
ERP Evaluation Results
CMC conducted an independent ERP Evaluation Process to identify the best solution for Workarena’s needs over the next 5-10 years.
The process involved:
- Organizing workshops with Business Process Owners to define business and technical requirements using CMC Business Scenario Methodology.
- Developing a “Day in the Life Of” Business Scenario to guide Vendor Presentations.
- Covering functional areas including Finance, Operations and Supply Chain, Production Scheduling, Fabrication and Assembly, and Project Management.
- Managing the RFP process and Vendor Presentations.
- Providing technical advice to support due diligence and decision-making.
- Preparing a Vendor Selection Report for executive consideration.
Through this comprehensive evaluation, CMC empowered Workarena to make an informed decision on their future ERP solution, aligning with their growth objectives and operational needs.
