Background

Cenversa, a specialist group of companies supplies quality brands to the pet and vet market in Australia. Established in 1960 as a family-owned veterinary wholesaling business, Cenversa now employs over 160 people across the country.

Cenversa consists of eight different companies that operate from distribution facilities and customer support centres across Australia. Main service centre are located in Sydney, Melbourne, Brisbane, Perth and Launceston.

Key brands include Cenvet, Central Pet, Veterinary Companies of Australia (CVA), Obay and Cenquip.

Business Challenge

Cenversa recognised the need to replace their legacy distribution and warehouse management system (Berger) with a fully integrated ERP & WMS System. The new ERP would support ongoing growth, reduce manual processes and improve efficiencies in the areas of inventory, stock control, traceability and “real time” reporting etc.

ERP & WMS Evaluation Results

Cenversa engaged Combined Management Consultants (CMC) to facilitate an independent ERP & WMS Evaluation to determine the best solution.  A Vendor Pre-Qualification process was conducted to assist in short listing suitable ERP & WMS Vendors.

Following this, CMC worked with the business to document Cenversa’s Key Business Scenarios.

CMC then project managed the RFP process, Vendor Presentations and Due Diligence and provided technical advice to support the decision-making process.

A Vendor Selection Report was prepared for the Executive and Cenversa proceeded to Due Diligence with the conditional preferred Vendor.

Objectives for the new system included:

  • An improved business technology platform that would support the business for the next 10 – 15 years.
  • Greater control, flexibility and capability to enable the business to expand into new markets.
  • Streamlined operational effectiveness with improved business processes and sharing of information.
  • Greater transparency, accuracy and timeliness of “real time” reporting.
  • Improved financial information.
  • KPIs monitoring to ensure that the business is operating on an efficient and profitable basis.
  • Reduced manual data entry and duplication of tasks.
  • Improved workflow, business intelligence and automation.
  • Improved and automated stock ordering and inventory control.