Cantarella Bros is part of the Cantarella Group of Companies that manufactures coffee and imports European fast moving consumer goods (FMCG) such as cheeses, beverages and delicatessen products.
The company has a mature minicomputer based ERP application which had a perceived number of gaps in terms of delivering functional support to the business.
CMC was engaged to develop a Strategic Information Systems Plan (SISP) for the business that could be used as a business systems road map for the next 3 to 5 years.
Projects to address the Service Desk, WAN Upgrade, Warehouse Management, Manufacturing and Forecasting were scoped and initiated. The business implemented the following point solutions.
- Demand Solutions – Forecasting and Sales and Operations Planning (S&OP).
- Wyse – Warehouse Management Solution.
- Track It! – Help Desk System.
CMC were invited to review the situation against the Strategic Information Systems Plan 3 years later and an action plan was prepared for the newly appointed IT Manager.