Background

Techtronic Industries (TTI) required an effective business system to replace an ageing legacy system and underpin the acquisition of new product lines and projected organisational growth into the future. The existing business systems were not viewed as having data integrity, nor the required access to information required by management and staff.

Business Challenge

The organisation went through a considerable senior level management change as well as a relocation and consolidation of warehouse facilities. The requirement of an experienced Project Manager to lead the client’s team was clearly identified.

Results

CMC provided a full time Project Manager to manage the vendor and client resources as well as to implement the relocation of the products and consolidation of stock in the new warehouse.

A part time CMC Change Management Consultant was also engaged to develop the Change Management and Training Strategy and mentor the in-house HR resource.

Our company engaged the services of CMC to provide independent technology and business systems consulting. CMC consultants are of the highest calibre and we were very pleased with the quality of their work and the results they achieved. Our project would not have been as successful without CMC’s involvement

Herbert Herman - Managing DirectorTechtronic Industries