Optus is a national Telecommunications organisation and owner of the majority of Australia’s satellite services.

Business Challenge

CMC was invited to assume the role of Application Architect and Project Consultant for the Optus Satellite bid response to the Federal government for untimed local calls and internet services to the “extended zones”.


Potential application architecture options were reviewed with various members of the Optus IT Group and a solution designed. The scope of requirements included all functions necessary to support ordering, installation, customer service and fault management, for telephony, pay TV and internet services.

The Application Architecture was designed and agreed to by Optus Satellite Management. The proposal to the Commonwealth Government was written and submitted.

A number of additional sections of the bid document were written by CMC, including compliance with regulatory requirements and employment opportunities for the disabled and indigenous communities.