Waco Kwikform has been in business since 1984. They are a leading provider of integrated building access solutions including Scaffolding, Rope Access, Insulation, Corrosion Protection, Inspection and Repair.

They provide engineering and design services, on-site labour, project management and specialist site services such as rigging, painting and blasting. Waco Kwikform focuses on quality, safety and service excellence in residential and commercial construction and development.

Business Challenge

Waco Kwikform had a number of disparate business applications that were not well integrated and/or or partially implemented across the 3 key areas of the business – Waco Kwikform, Star Scaffolding and United Scaffolding Group (NZ).

The business was also constrained by manual processes and disparate reporting systems.

To accelerate growth, Waco needed to transform their operations to be more efficient and responsive across the entire value chain.

The organisation required a detailed review of their Business Systems and associated IT operations to determine the effectiveness of the processes, communications, and resources that were in place and whether they would support Waco’s future strategic direction.

This included an identification of any gaps and functional elements missing from the existing Enterprise level systems infrastructure and assessment of the “go forward” strategy to rationalise the current technology platform and improve business processes and adoption of change across the business.

ERP & Business Systems Strategy Results

CMC conducted an independent review of Waco Kwikform’s IT and Business Systems landscape and prepared Strategic Information Systems Plan (SISP) to support the organisation for the next 3 – 5 years using CMC’s SISP Methodology of Discovery, Interviews, Analysis of Findings and Recommendation and an Action Plan.

The SISP provided a roadmap, including a portfolio of 14 business and technology workstreams and an action plan. CMC identified the key priorities, timeline and resources that would be required to support the business goals and objectives and provide a foundation for future technology direction.

The key driver was that the organisation wanted to increase profitability and improve operational effectiveness by being able to measure, monitor and manage their projects and assets with less reliance on manual tasks and greater emphasis on technology support.

Waco Kwikform then proceeded to implement CMC’s recommendations at a timeline that the business could support considering other BAU activities.