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Overview of Consulting Services Strategic ERP & Business Consulting Business System Evaluation & Selection School ICT Consulting Business Process Analysis & Requirements Definition ICT Due Diligence Project Management - Applications Program Management Office & Project Establishment Project Management - Infrastructure Change Management, Transition & Training Test Management & Testing Methodology Warehouse Management Strategy & Design Sales & Operations Planning (S&OP) Networks & Infrastructure Business Case & Business Benefits Realisation Strategy Development Quality Assurance Review & Steering Committee Vendor & Tender Management
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 +61 (02) 8456 5971
CMC Combined Management Consultants

CMC specialises in providing independent and strategic ERP and ICT Consulting. CMC provides advice and guidance in Business System Evaluation, Selection and Implementation with a specific focus on Supply Chain, ICT, Manufacturing, Distribution, Warehouse Management, Engineering, Infrastructure, Mining and Retail Projects.
CMC Combined Management Consultants

Our Professional Services

Quality Assurance Review & Steering Committee

CMC utilises an internal Quality Assurance (QA) and Review process for all our client engagements from Project Feasibility Assessment through to Post Implementation Reviews (PIR). In addition, a number of CMC directors and consultants have experience in ITIL Service Delivery framework implementation and have provided consulting services in this area to both private and public sector organisations.

Internal Quality Management Framework

CMC's internal QA and management process is based on three (3) key premises, which are offered on a value add basis to our clients:

  • Where preferred by the client, all deliverables are QA reviewed by a senior member of CMC's team prior to submission.
  • All submissions or presentations prepared by CMC are internally quality assured prior to delivery. This includes all Steering Committee material, proposals, offers and analysis related information.
  • CMC's consultants are committed to Quality Standards as defined within the APT Methodology or the Client's preferred in-house methodology.

For CMC consultants engaged on client projects, the APT Methodology identifies specific QA points for all phases of the project life cycle. These quality points are reflected in individual project plans underpinning CMC assignments where client in-house methodologies are not in place or preferred. The project plans are reviewed by CMC's Senior Management on commencement of most projects and on an ongoing basis, where appropriate.

CMC has a number of clients where internal methodology and QA processes involve peer reviews and walkthroughs, specific internal audit involvement and ongoing QA review of deliverables. CMC has conducted specific QA and Review engagements for many of our clients including:
Quality Assurance
 

"CMC added significant value to our ERP selection process, provided us with sound advice and direction, and assisted immensely in guiding us through the system evaluation process.

We particularly valued the understanding that Peter Goes had of the needs and culture of a family business. His advice was always pragmatic and of the highest professional standard."

Paul Hyam
Chief Financial Officer
A.H. Beard

"CMC not only brought considerable Project Management skills to our Sales Force Automation (SFA) Project, they also brought evaluation process, tools and a business acumen which allowed us to deliver a significantly better solution to the business.

Following on from our SFA Project, CMC brought similar advantages to project managing our move to a new site. At all times they were able to think outside the square and use their extensive knowledge and contacts to put us in touch with specialists in other areas such as Warehouse Design."

Liz Burrows
Director of Operations
Blackmores

"When Fantastic was looking to team up with strategic consulting partner we were focused on ensuring that the organisation was completely independent and that they had an excellent knowledge of Supply Chain, Retail and Warehouse Management business systems and processes. CMC was selected because they understood our business and could demonstrate their capability to deliver complex projects.  We have found their consulting and project management staff to be diligent and highly professional, and as such have engaged CMC for a number of projects including the development of a Strategic Information Systems Plan (SISP) focusing on process improvement and IT services for our multiple brands. We then utilised CMC's Vendor and System Evaluation and Selection Methodology as the foundation for our Retail ERP and POS evaluation process. CMC has assisted us greatly in facilitating the right solution for our business. We wouldn't hesitate to recommend them as their core principles are based on integrity, trust and doing the right thing by their clients".

Jason Jack
General Manager - IT
Fantastic Holdings

"CMC brought considerable rigour and structure to our system evaluation process that we didn't have previously. Their independence and strategic view enabled us to move forward with a high degree of confidence that we were making the right purchasing decision. CMC's project templates and methodologies were comprehensive and assisted us greatly in our evaluation."

David Bonham
General Manager
Lynch Group

"Our organisation has engaged CMC resources on a number of occasions to provide strategic assistance to our business. The quality of their resources has always been of the highest calibre and we value their consulting which has ranged from business process design and documentation through to project management, training development, and supply chain re-engineering. CMC's contribution has provided substantial value and benefit to Manassen and we would not hesitate to engage CMC and their skilled staff in the future".

Wayne McIntosh
Finance Director
Manassen Foods

"CMC played a pivotal role in providing the project framework, evaluation processes, strategic consulting and business case development for the largest retail system replacement undertaken by our group of companies. Their independent advice was essential in the development and evaluation of the systems across a diverse network of stores and stakeholders."

Brian Kelly
CEO (2004 – 2007)
Retravision

"We engaged CMC to help us with our complex ERP roll-out. The Program Manager we utilised was instrumental in developing our overarching plan and then pushing our management team to execute this with the necessary resource commitment. We also engaged a CMC Project Manager to sort out an existing business-critical installation and many of the interrelated and outstanding business issues. This was done highly effectively and without fuss. Both of these engagements have successfully contributed to growing my team's Project Management and ERP system capability"

Trevor O'Neil
Chief Information Officer
Sandvik Mining and Construction

Combined Management Consultants
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