Background

Telstra has a sophisticated dealer network necessitating complex methods of commission and remuneration calculations across the channels. Callidus Software was selected by Telstra to provide the application solution to this need.

Business Challenge

Callidus required an experienced Project Manager to implement their solution and to manage both the Callidus and Telstra teams in the delivery process.

Results

CMC provided Callidus with a Senior Project Manager. Elements of the Callidus package were successfully implemented. Cost constraints necessitated a review of the project budget, which resulted in the subsequent phases being put on hold.

CMC handed over the Project Management responsibility to Callidus resources on a skills transfer and mentoring basis.