Over the past two decades, systems such as enterprise resource planning (ERP), supply chain management (SCM), customer relationship management (CRM) and enterprise asset management (EAM) have promised great benefits. Evaluating and selecting the right software solution and vendor can be a challenge. Organisations need to be able to clearly define their key business requirements, identify potential vendors, organise demonstrations and separate truth from hype.
Choosing the wrong software vendor or solution can be costly.
CMC’s Software Evaluation and Selection Methodology
CMC has developed an effective Software Evaluation and Selection Methodology which puts pragmatic guidelines around the decision making process to assist in determining the optimal and least risk solution for our clients. This carefully templated process has been widely appreciated and endorsed by our clients.
CMC’s consultants will work with you to define your key requirements using business scenarios, identify a short list of qualified vendors, facilitate demonstrations and interaction with the vendors, conduct due diligence and plan for the implementation. Furthermore, because CMC does not sell software or “partner” with any solution vendors, our consultants have the independence and objectivity necessary to give unbiased advice.
We believe that our expertise, applied through a mentoring approach, together with our client’s in-house resource team results in the reduction of risks surrounding these evaluation projects. A strong focus on minimal disruption to “business as usual” processes is a key objective of every CMC engagement.
CMC also helps our clients to effectively engage with vendors to achieve the business benefits that our clients are looking for. We have an excellent reputation and have demonstrated a co-operative and results oriented approach to working alongside the numerous vendors and implementation partners in Australia. Our independence and experience in this area ensures that our clients are in a better position to evaluate and select the “right” business and technology solution for their needs both now and in the future.
CMC’s Software Evaluation and Selection Methodology includes the following:
- Executive Planning and Scoping
- Pre-Qualification of Vendors and Solutions
- Business Process Analysis and Requirements Documentation
- Facilitation and Documentation of Key Business Scenarios
- Preparation of Request for Proposal Documentation (RFP)
- Assessment of Vendor RFP Responses
- Facilitation, Scoring and Ranking of Vendor Presentations
- Business Case and Business Benefits Realisation
- Due Diligence and Reference Site Visits
- Vendor Selection and Board Reports
- Commercial and Contract Negotiations